Sunscape Cancun All-Inclusive | Beachfront from $252

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Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Beach photo

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Interior photo

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt People photo

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Key details

Overview & Features

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500

Near Chac Mool Beach

Great

8.5

8.8

/10

4.5

3.8

Loved by Sunscape Cancun All-Inclusive Resort & Spa By Hyatt guests

Comfy beds
Clean rooms
Nice beach area
Kids pool options
Great restaurants

"Spacious clean room, beautiful view of the ocean and close to all the amenities and beach."

Coleen from Australia

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"The gorgeous powdery sand beach and turquoise sea did not disappoint."

Jena H

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"We had the walk out and it was AMAZING!!!!"

Amy

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4-star all-inclusive beachfront resort in Cancun

Amenities

Wyndham Alltra Cancun offers a collection of amenities that cater to guests of all ages. Guests will enjoy multiple swimming pools, including a family pool with waterslides and a splash park. The hotel also provides a private beachfront area with cabana rentals and waiter service.

Rooms

The resort features a variety of accommodations including Standard Rooms and Family Junior Suites that can sleep up to five. Each room is equipped with a fully stocked minibar and a private balcony offering views of the lagoon or ocean. Premium Junior Suites provide guests with exclusive access to the Alltra VIP Club with personalized cocktail service.

Dining

Dining options include a buffet of international cuisine at Ventanas, offering breakfast and lunch. Authentic Mexican fare is available at Casa de Rosa, while Viaggio specializes in rustic Italian dishes. Guests can enjoy 24-hour room service for a convenient dining experience at any time.

Wellness

Aura Spa provides a variety of wellness experiences, including hydrotherapy treatments and invigorating massages. Guests can also access the complimentary hydrotherapy circuit that includes a sauna and outdoor tub. A fitness center with cardio equipment is available for those looking to maintain their workout routine.

Family-Friendly Features

Wyndham Alltra Cancun is designed to entertain younger guests with Camp Alltra, where children can participate in supervised activities. The splash park includes 7 waterslides, ball pits, and arts and crafts sessions. Family-friendly dining menus are available at all restaurants to accommodate younger tastes.

Highlights

Location: Private beachfront with cabana rentals

Rooms: Family Junior Suites that can sleep up to five

Dining: 24-hour room service available

Wellness: Aura Spa with hydrotherapy treatments

“This Cancun all-inclusive aims for broad appeal, especially for families, with its on-site water park and dedicated kids' club. While some aspects show wear, the multiple dining options and beachfront location are definite advantages. In my opinion, it's a solid choice for those prioritizing activities and convenience over pristine luxury.”

Edward HayesEditor-in-Chief at Beachresort

Location: Perfect

9.1/10Review score

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Guest Emotional Experience

Party All Day LongFun Guaranteed!

“The optional activities by the pool led by the very enthusiastic and fun staff.”

funtravels030 from United States

Perfect for Finding FriendsWelcoming Atmosphere

“The staff didn't mind no matter how many drinks or smoothies we requested and I never felt that they were begging for a tip.”

Nicolle from New Zealand

Away at HomeFelt like Home

“Everyone I met was warm, helpful, and genuinely welcoming.”

Amir

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Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation

Standard 1 King Bed

2 persons

390 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Junior Suite 1 King Bed Ocean View

2 persons

390 sq. feet

1 King-size bed

Shower

Balcony

room details

Junior Suite 1 King Bed

2 persons

390 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Balcony

room details

Junior Suite 2 Double Beds Ocean View

2 persons

390 sq. feet

2 Double beds

Shower

Balcony

room details

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Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

Facilities: Great

8.4/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop

Sports & Fitness

Fitness centre
Yoga class
Aerobics

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Sunscape Cancun All-Inclusive Resort & Spa offers a delightful culinary journey through several onsite restaurants, each providing unique dining experiences that celebrate local and international flavors. With stunning ocean views and inviting ambiances, guests can indulge in a variety of cuisines ranging from traditional Mexican to Italian and Asian delights.

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo

Ventanas

International

Ambiance

Modern setting with ocean views

Key Offerings

An array of dishes reflecting international flair, perfect for breakfast and lunch.

Reservation

Open for breakfast and lunch from 7:00 AM - 5:00 PM daily.

Viaggio

Italian

Ambiance

Charming and intimate dining experience

Key Offerings

Traditional Italian dishes prepared with passion.

Reservation

Hours vary.

Casa de Rosa

Mexican

Ambiance

Welcoming space infused with vibrant culture

Key Offerings

Authentic Mexican flavors that highlight local ingredients.

Reservation

Hours vary.

At Sunset

American, European

Ambiance

Family-friendly atmosphere with scenic views

Key Offerings

A diverse menu that's both appealing to families and adventurous diners.

Reservation

Open from 12:00 PM - 11:00 PM daily.

Azul

Asian

Ambiance

Family-friendly with a stylish touch

Key Offerings

Variety of Asian dishes served in a vibrant setting, perfect for family dining.

Reservation

Dinner served from 5:30 PM - 10:30 PM daily.

Location & Nearby Attractions

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500

Map view

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

4900 ft

Landmark

Cancun Convention Center

5000 ft

Night club

Coco Bongo

1.1 mi

Landmark

Yamil Lu'um Archeological Site

4200 ft

Landmark

Scorpion's Temple ruins

4200 ft

Landmark

Avenida Kukulkan

1.4 mi

Museum

Cancun Wax Museum

4700 ft

Beach

Chac Mool Beach

2500 ft

Aquarium

Interactive Aquarium

5200 ft

Night club

The City Nightclub

5300 ft

Night club

Palazzo

1.1 mi

Beach

Playa Marlin

1.3 mi

Museum

Museo Subacuatico de Arte

1.4 mi

Beach

Playa Forum

1.1 mi

Landmark

Forum By The Sea

5200 ft

Shopping Area

Fashion Harbour

5100 ft

Mall

Luxury Avenue

1.5 mi

Night club

Daddy'O

5300 ft

Landmark

Museo Sensorial del Tequila

1.4 mi

Beach

Mandala Beach Club

1.0 mi

Night club

Mandala Nightclub

1.1 mi

Park

arte Garden

5000 ft

Mall

La Madonna

5000 ft

Landmark

Playa Lagarto

1.0 mi

Gallery

Galeria Balance Cancun

1.2 mi

Landmark

Marlin Beach

1.3 mi

Nearby

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1400 ft

Shopping Area

Flamingo Mall

1700 ft

Chetumal Km 36. 5

Water Park at The Grand

1400 ft

Blvd. Kukulcan

Parque Ventura Cancun

1400 ft

Restaurants

Pelicanos

800 ft

Blvd.Kukulan Km.11.5 Z.H.

Bubba Gump

1200 ft

Carretera Cancun-Chetumal Km 22 Cancun Airport

La Concha

1600 ft

Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe

Big Fish Seafood Restaurant & Bar

1200 ft

Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este

El Oriental

1600 ft

Blvd. Kukulcan Km 10.5 Zona Hotelera

Hong Kong

1400 ft

Blvd Kukulkan Km 9

Come'n Eat

1400 ft

Blvd Kukulcan km 12.5

La Pizza

1400 ft

Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico

Explore Cancun

Explore Cancun's Highlights

Museo de Arte Popular Mexicano

6 minutes' walk

Showcases Mexican folk art with engaging exhibits. Great for families and art lovers; interactive elements enrich the experience.

Flamingo Mall

6 minutes' walk

A vibrant shopping destination featuring boutiques, cafes, and entertainment options. Perfect for a leisurely afternoon of retail therapy.

Yamil Lu'um Archeological Site

15 minutes' walk

A scenic ancient Mayan ruin offering stunning sea views. Great for history buffs interested in Mayan civilization.

Cancun Wax Museum

15 minutes' walk

Features lifelike figures of celebrities and historical icons. A fun spot for photos and family entertainment.

Water Park at The Grand

5 minutes' walk

A fun-filled water park with slides and pools; ideal for families seeking adventure. Admission typically required.

Relaxing Beach Yoga

9 minutes' walk

Serene yoga sessions held on Chac Mool Beach. Offers a peaceful escape for unwinding and connecting with nature.

Interactive Aquarium

19 minutes' walk

Features marine exhibits and hands-on experiences. Great for families and kids who love learning about sea life.

Pelicanos

3 minutes' walk

Casual dining with ocean views. Known for fresh seafood and hearty breakfasts. Perfect for families; vegetarian options available.

Bubba Gump

5 minutes' walk

Family-friendly atmosphere with a Southern flair. Famous for shrimp dishes; reservations recommended during peak hours.

Big Fish Seafood Restaurant & Bar

5 minutes' walk

Offers a laid-back vibe with extensive seafood selections. Try the catch of the day; great for group dining.

Coco Bongo

20 minutes' walk

A high-energy nightclub with live performances and themed shows. Popular for nightlife enthusiasts; family-friendly earlier.

The City Nightclub

20 minutes' walk

One of the largest nightclubs in Latin America, featuring international DJs and vibrant dancing scenes. Notable for spontaneous parties.

Getting around beach destinations

City Centre

Cancun16 min · 6.4 mi

Airports

Cancun (CUN)33 min · 13.5 mi

Isla Mujeres (ISJ)42 min · 17.3 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Year renovated:

2010

Number of floors:

Number of rooms:

456

Former name

Gran Caribe Resort

Guest Ratings & Coastal Resort Reviews

See What Past Guests Had to Say About Their Stay

Review summary

Based on recent reviews

Sunscape Cancun All-Inclusive Resort & Spa is often praised for its ocean views from spacious rooms and its proximity to a beautiful, clean beach with white sand and clear water. Guests enjoy the variety of fresh food options and all-day activities, especially for kids. Some have noted that the AC/ventilation in common areas could be better. All in all, many find it provides great value for money, which might be why many guests choose this hotel in Cancun.

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Review score

Based on 5998 verified reviews

8.9/10

Great

87%

Recommend

Paid Wi-Fi

9.4/10

Location

9.1/10

Value for money

8.1/10

Facilities

8.4/10

Pros

Beach access

Delicious food

Polite staff

Cons

Weak drinks

based on 13384 reviews

4.5/5

Rosie from Australia

Family with children

junior suite 1 king bed ocean view

5 nights in November 2025

Reviewed: November 30, 2025

8.8/10

surprised by the service.

amazing serviceprofessional servicegenuine kindnessspecial experience

Giovanni at casa de rosa provided amazing service. he was amazing and attentive. he made jokes and was well mannered. hipolito, also at casa de rosa, always treated us like royalty. His professionalism and good nature always made us smile. i was charmed by miguel and antonio. They welcomed us with such genuine kindness. the entire dining experience felt special.

The pillows were not good. I actually ended up getting neck pain and the hotel couldn't provide other models. at one point we called to ask for something better, but we were brought two more of the exact same type. These were completely uneconomic.

Service

9/10

the staff across the resort demonstrated attentiveness. team members promptly refilled drinks. they also surprised guests with special desserts to celebrate achievements. staff addressed guests by name making our time special.

Dining

8/10

casa de rosa provided amazing dining. viaggio restaurant is a favorite with great staff and food. cafe mexico features a delicious chocolate cake. the ventanas restaurant provides a buffet with accommodating staff.

Location

10/10

the hotel is located directly on the beach. some areas of the beach have rocky portions. public buses run frequently to the downtown area. the bus ride costs approximately 12 pesos.

Rooms

8/10

the suite was spacious and nice. our room included a king bed. we also had a double bed in our suite. standard rooms do not have elevator access and this detail is not listed on the website.

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Questions of the users

About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt

What does 'additional charges may apply' mean, and what kind of charges should I expect?

10 November 2024

This phrase refers to potential extra costs not included in the all-inclusive package, such as phone calls, certain dining options, or premium services. It's advisable to check for specific details to avoid surprises.

Are all on-site restaurants and coffee cafes part of the all-inclusive package, and is there an airport transportation service available?

22 January 2025

Yes, the all-inclusive package generally covers access to on-site dining options. Airport transportation is offered, but additional costs may apply. Contact the concierge for more details.

Can I check-in earlier than the standard time if I arrive before 3 PM?

5 April 2024

Guests can check in at the front desk anytime, but rooms are typically assigned around 3 PM. If your room isn't ready, you can store your luggage and enjoy the resort facilities.

Is there an airport shuttle service operated by the hotel?

14 February 2025

The hotel does not offer a dedicated shuttle service but can assist in arranging transportation through third-party vendors.

What distinguishes a premium room from standard accommodations?

11 August 2024

Premium rooms typically provide additional amenities, better views, or more space compared to standard rooms. It's best to consult the hotel for specific features.

Are alcoholic beverages available around the clock, and are there any restrictions?

3 March 2025

Alcoholic beverages are included in the all-inclusive package and available throughout the day. However, premium alcohol may incur additional charges.

Are there suites equipped with hammocks, and is this a common feature?

30 November 2024

Many suites at the resort come with hammocks, providing a perfect spot to relax. Approximately 70% of the suites have this feature.

What kid-friendly activities are available for younger guests?

25 December 2024

For children aged 4 to 12, Camp Alltra offers a range of fun activities such as crafts, games, and a splash park from 9 AM to 5 PM.

Can guests smoke on balconies or in rooms, and are there designated smoking areas?

15 January 2025

Smoking is prohibited in rooms and on balconies, with designated areas available outside. A penalty applies for violations.

Is it possible to request cribs or cots for young children during our stay?

18 September 2024

Yes, cribs can be requested at check-in, subject to availability at no extra charge.

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SUNSCAPE CANCUN ALL-INCLUSIVE RESORT & SPA BY HYATT, Cancun

Overview & Features

Loved by Sunscape Cancun All-Inclusive Resort & Spa By Hyatt guests

Amenities

Rooms

Dining

Wellness

Family-Friendly Features

Highlights

Pick the Room Type That Suits You

Check Prices & Room Availability

Facilities

General

Sports & Fitness

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Dining Onsite

Ventanas

Viaggio

Casa de Rosa

At Sunset

Azul

Cravings

Café México

Brasas Grill

Location & Nearby Attractions

Guest Ratings & Coastal Resort Reviews

surprised by the service.

Next best alternative

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