SUNSCAPE CANCUN ALL-INCLUSIVE RESORT & SPA BY HYATT, Cancun
329US$
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Key details
Overview & Features
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
-
Near Chac Mool Beach
Great
8.5
8.7
/10
4.6
3.8
/5
Loved by Sunscape Cancun All-Inclusive Resort & Spa By Hyatt guests
Comfy beds
Clean rooms
Nice beach area
Kids pool options
Great restaurants
"Spacious clean room, beautiful view of the ocean and close to all the amenities and beach."
Coleen from Australia
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"The gorgeous powdery sand beach and turquoise sea did not disappoint."
Jena H
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"We had the walk out and it was AMAZING!!!!"
Amy
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Amenities
Wyndham Alltra Cancun offers a collection of amenities that cater to guests of all ages. Guests will enjoy multiple swimming pools, including a family pool with waterslides and a splash park. The hotel also provides a private beachfront area with cabana rentals and waiter service.
Rooms
The resort features a variety of accommodations including Standard Rooms and Family Junior Suites that can sleep up to five. Each room is equipped with a fully stocked minibar and a private balcony offering views of the lagoon or ocean. Premium Junior Suites provide guests with exclusive access to the Alltra VIP Club with personalized cocktail service.
Dining
Dining options include a buffet of international cuisine at Ventanas, offering breakfast and lunch. Authentic Mexican fare is available at Casa de Rosa, while Viaggio specializes in rustic Italian dishes. Guests can enjoy 24-hour room service for a convenient dining experience at any time.
Wellness
Aura Spa provides a variety of wellness experiences, including hydrotherapy treatments and invigorating massages. Guests can also access the complimentary hydrotherapy circuit that includes a sauna and outdoor tub. A fitness center with cardio equipment is available for those looking to maintain their workout routine.
Family-Friendly Features
Wyndham Alltra Cancun is designed to entertain younger guests with Camp Alltra, where children can participate in supervised activities. The splash park includes 7 waterslides, ball pits, and arts and crafts sessions. Family-friendly dining menus are available at all restaurants to accommodate younger tastes.
Highlights
Location: Private beachfront with cabana rentals
Rooms: Family Junior Suites that can sleep up to five
Dining: 24-hour room service available
Wellness: Aura Spa with hydrotherapy treatments
“This Cancun all-inclusive aims for broad appeal, especially for families, with its on-site water park and dedicated kids' club. While some aspects show wear, the multiple dining options and beachfront location are definite advantages. In my opinion, it's a solid choice for those prioritizing activities and convenience over pristine luxury.”
Edward HayesEditor-in-Chief at Beachresort
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Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Standard 1 King Bed
2 persons
390 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Junior Suite 1 King Bed Ocean View
2 persons
390 sq. feet
1 King-size bed
Shower
Balcony
room details
Junior Suite 1 King Bed
2 persons
390 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Junior Suite 2 Double Beds Ocean View
2 persons
390 sq. feet
2 Double beds
Shower
Balcony
room details
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Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities:
Great
8.5/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Sports & Fitness
Fitness centre
Yoga class
Aerobics
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Sunscape Cancun All-Inclusive Resort & Spa offers a delightful culinary journey through several onsite restaurants, each providing unique dining experiences that celebrate local and international flavors. With stunning ocean views and inviting ambiances, guests can indulge in a variety of cuisines ranging from traditional Mexican to Italian and Asian delights.
Ventanas
International
Ambiance
Modern setting with ocean views
Key Offerings
An array of dishes reflecting international flair, perfect for breakfast and lunch.
Reservation
no
Open for breakfast and lunch from 7:00 AM - 5:00 PM daily.
Viaggio
Italian
Ambiance
Charming and intimate dining experience
Key Offerings
Traditional Italian dishes prepared with passion.
Reservation
no
Hours vary.
Casa de Rosa
Mexican
Ambiance
Welcoming space infused with vibrant culture
Key Offerings
Authentic Mexican flavors that highlight local ingredients.
Reservation
no
Hours vary.
At Sunset
American, European
Ambiance
Family-friendly atmosphere with scenic views
Key Offerings
A diverse menu that's both appealing to families and adventurous diners.
Reservation
no
Open from 12:00 PM - 11:00 PM daily.
Azul
Asian
Ambiance
Family-friendly with a stylish touch
Key Offerings
Variety of Asian dishes served in a vibrant setting, perfect for family dining.
Reservation
no
Dinner served from 5:30 PM - 10:30 PM daily.
Cravings
Casual dining
Ambiance
Relaxed and inviting space for all ages
Key Offerings
Light snacks and casual bites throughout the day.
Reservation
no
Open from 11:00 AM - 7:00 PM daily.
Café México
Mexican
Ambiance
Vibrant café atmosphere open around the clock
Key Offerings
A perfect spot to grab a quick bite or enjoy a beverage any time of the day.
Reservation
no
Open 24 hours daily.
Brasas Grill
Mexican
Ambiance
Family-friendly with a mix of outdoor and indoor seating
Key Offerings
Specializes in grilled favorites for lunch in a lively setting.
Reservation
no
Open from 12:00 PM - 4:00 PM daily.
Location & Nearby Attractions
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
4900 ft
Landmark
Cancun Convention Center
5000 ft
Night club
Coco Bongo
1.1
mi
Landmark
Yamil Lu'um Archeological Site
4200 ft
Landmark
Scorpion's Temple ruins
4200 ft
Landmark
Avenida Kukulkan
1.4
mi
Museum
Cancun Wax Museum
4700 ft
Beach
Chac Mool Beach
2500 ft
Aquarium
Interactive Aquarium
5200 ft
Night club
The City Nightclub
5300 ft
Night club
Palazzo
1.1
mi
Beach
Playa Marlin
1.3
mi
Museum
Museo Subacuatico de Arte
1.4
mi
Beach
Playa Forum
1.1
mi
Landmark
Forum By The Sea
5200 ft
Shopping Area
Fashion Harbour
5100 ft
Mall
Luxury Avenue
1.5
mi
Night club
Daddy'O
5300 ft
Landmark
Museo Sensorial del Tequila
1.4
mi
Beach
Mandala Beach Club
1.0
mi
Night club
Mandala Nightclub
1.1
mi
Park
arte Garden
5000 ft
Mall
La Madonna
5000 ft
Landmark
Playa Lagarto
1.0
mi
Gallery
Galeria Balance Cancun
1.2
mi
Landmark
Marlin Beach
1.3
mi
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1400 ft
Shopping Area
Flamingo Mall
1700 ft
Chetumal Km 36. 5
Water Park at The Grand
1400 ft
Blvd. Kukulcan
Parque Ventura Cancun
1400 ft
Restaurants
Pelicanos
800 ft
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
1200 ft
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
1600 ft
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
1200 ft
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
1600 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
1400 ft
Blvd Kukulkan Km 9
Come'n Eat
1400 ft
Blvd Kukulcan km 12.5
La Pizza
1400 ft
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Explore Cancun's Highlights
Top Attractions
Activities
Dining
Entertainment
Museo de Arte Popular Mexicano
6 minutes' walk
Showcases Mexican folk art with engaging exhibits. Great for families and art lovers; interactive elements enrich the experience.
Flamingo Mall
6 minutes' walk
A vibrant shopping destination featuring boutiques, cafes, and entertainment options. Perfect for a leisurely afternoon of retail therapy.
Yamil Lu'um Archeological Site
15 minutes' walk
A scenic ancient Mayan ruin offering stunning sea views. Great for history buffs interested in Mayan civilization.
Cancun Wax Museum
15 minutes' walk
Features lifelike figures of celebrities and historical icons. A fun spot for photos and family entertainment.
Water Park at The Grand
5 minutes' walk
A fun-filled water park with slides and pools; ideal for families seeking adventure. Admission typically required.
Relaxing Beach Yoga
9 minutes' walk
Serene yoga sessions held on Chac Mool Beach. Offers a peaceful escape for unwinding and connecting with nature.
Interactive Aquarium
19 minutes' walk
Features marine exhibits and hands-on experiences. Great for families and kids who love learning about sea life.
Pelicanos
3 minutes' walk
Casual dining with ocean views. Known for fresh seafood and hearty breakfasts. Perfect for families; vegetarian options available.
Bubba Gump
5 minutes' walk
Family-friendly atmosphere with a Southern flair. Famous for shrimp dishes; reservations recommended during peak hours.
Big Fish Seafood Restaurant & Bar
5 minutes' walk
Offers a laid-back vibe with extensive seafood selections. Try the catch of the day; great for group dining.
Coco Bongo
20 minutes' walk
A high-energy nightclub with live performances and themed shows. Popular for nightlife enthusiasts; family-friendly earlier.
The City Nightclub
20 minutes' walk
One of the largest nightclubs in Latin America, featuring international DJs and vibrant dancing scenes. Notable for spontaneous parties.
Getting around beach destinations
City Centre
Cancun16 min
·
6.4
mi
Airports
Cancun International Airport (CUN)33 min
·
13.5
mi
Isla Mujeres, Quintana Roo (ISJ)42 min
·
17.3
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Review score
Based on 4416 verified reviews
8.8/10
Great
86%
Recommend
Breakfast
8.5/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.5/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
9.4/10
Staff
9.2/10
Value for money
8.2/10
Pros
Beach access
Delicious food
Polite staff
Cons
Weak drinks
Guest reviews
based on 13384 reviews
4.5/5
based on 2045 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
What does 'additional charges may apply' mean, and what kind of charges should I expect?
10 November 2024
This phrase refers to potential extra costs not included in the all-inclusive package, such as phone calls, certain dining options, or premium services. It's advisable to check for specific details to avoid surprises.
Are all on-site restaurants and coffee cafes part of the all-inclusive package, and is there an airport transportation service available?
22 January 2025
Yes, the all-inclusive package generally covers access to on-site dining options. Airport transportation is offered, but additional costs may apply. Contact the concierge for more details.
Can I check-in earlier than the standard time if I arrive before 3 PM?
5 April 2024
Guests can check in at the front desk anytime, but rooms are typically assigned around 3 PM. If your room isn't ready, you can store your luggage and enjoy the resort facilities.
Is there an airport shuttle service operated by the hotel?
14 February 2025
The hotel does not offer a dedicated shuttle service but can assist in arranging transportation through third-party vendors.
What distinguishes a premium room from standard accommodations?
11 August 2024
Premium rooms typically provide additional amenities, better views, or more space compared to standard rooms. It's best to consult the hotel for specific features.
Are alcoholic beverages available around the clock, and are there any restrictions?
3 March 2025
Alcoholic beverages are included in the all-inclusive package and available throughout the day. However, premium alcohol may incur additional charges.
Are there suites equipped with hammocks, and is this a common feature?
30 November 2024
Many suites at the resort come with hammocks, providing a perfect spot to relax. Approximately 70% of the suites have this feature.
What kid-friendly activities are available for younger guests?
25 December 2024
For children aged 4 to 12, Camp Alltra offers a range of fun activities such as crafts, games, and a splash park from 9 AM to 5 PM.
Can guests smoke on balconies or in rooms, and are there designated smoking areas?
15 January 2025
Smoking is prohibited in rooms and on balconies, with designated areas available outside. A penalty applies for violations.
Is it possible to request cribs or cots for young children during our stay?
18 September 2024
Yes, cribs can be requested at check-in, subject to availability at no extra charge.
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