SUNSCAPE CANCUN ALL-INCLUSIVE RESORT & SPA BY HYATT, Cancun
415US$
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Key details
Overview & Features
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
-
Near Chac Mool Beach
Great
8.5
8.7
/10
4.7
3.9
/5
Loved by guests
Comfy beds
Clean rooms
Nice beach area
Kids pool options
Great restaurants
"Spacious clean room, beautiful view of the ocean and close to all the amenities and beach."
Coleen from Australia
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"The gorgeous powdery sand beach and turquoise sea did not disappoint."
Jena H
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"We had the walk out and it was AMAZING!!!!"
Amy
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Accommodations
The hotel offers 387 spacious rooms and suites, including Family Junior Suites and Oceanfront Junior Suites. Each accommodation includes a private balcony or terrace, some with hammocks and stunning ocean views. All rooms are equipped with fully stocked minibars and room service available from 7:00 am to 11:00 pm.
Dining Options
The hotel hosts a variety of culinary experiences across multiple dining venues, including traditional Mexican at Casa De Rosa and rustic Italian at Viaggio. Guests can enjoy a breakfast buffet at Ventanas and beachside snacks at the Taco Bar. 24-hour in-suite dining is also part of the all-inclusive offering.
Family Amenities
Children can enjoy endless fun at Camp Alltra, featuring a splash park with water slides and engaging activities tailored for ages 4-12. The family pool allows for relaxation while enjoying beach activities. Special menus are offered at restaurants for younger guests.
Wellness & Spa
Aura Spa provides a range of wellness services, including massage treatments and a hydrotherapy circuit. Guests can access beauty services and the relaxing environment of the spa to rejuvenate and refresh. Fitness enthusiasts will find various classes like yoga and aquaerobics available throughout the day.
Location & Accessibility
Situated in Cancun's Hotel Zone, the hotel is a thirty-minute drive from Cancun International Airport. Guests can engage in nearby excursions to popular sites like Tulum and Chichen Itza. The beachfront setting offers direct access to local attractions and water sports.
Highlights
Location: beachfront in Cancun's Hotel Zone
Rooms: Family Junior Suites accommodate up to five
Dining: multiple restaurants including Casa De Rosa
Wellness: Aura Spa with hydrotherapy circuit
Family: Camp Alltra for kids with splash park
Activities: beach games and nightly entertainment
“This Cancun all-inclusive aims for broad appeal, especially for families, with its on-site water park and dedicated kids' club. While some aspects show wear, the multiple dining options and beachfront location are definite advantages. In my opinion, it's a solid choice for those prioritizing activities and convenience over pristine luxury.”
Edward HayesEditor-in-Chief at Beachresort
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Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Junior Suite 1 King Bed
2 persons
36 m²
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Junior Suite 2 Double Beds
2 persons
36 m²
2 Double beds
Shower
Balcony
room details
Standard 2 double beds
2 persons
36 m²
2 Double beds
Shower
Air conditioning
room details
Standard 1 King Bed
2 persons
36 m²
1 King-size bed
Shower
Air conditioning
room details
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Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Sports & Fitness
Fitness centre
Yoga class
Aerobics
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Outdoor Jacuzzi
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Sunscape Cancun All-Inclusive Resort & Spa offers a delightful culinary journey through several onsite restaurants, each providing unique dining experiences that celebrate local and international flavors. With stunning ocean views and inviting ambiances, guests can indulge in a variety of cuisines ranging from traditional Mexican to Italian and Asian delights.
Ventanas
International
Ambiance
Modern setting with ocean views
Key Offerings
An array of dishes reflecting international flair, perfect for breakfast and lunch.
Reservation
no
Open for breakfast and lunch from 7:00 AM - 5:00 PM daily.
Viaggio
Italian
Ambiance
Charming and intimate dining experience
Key Offerings
Traditional Italian dishes prepared with passion.
Reservation
no
Hours vary.
Casa de Rosa
Mexican
Ambiance
Welcoming space infused with vibrant culture
Key Offerings
Authentic Mexican flavors that highlight local ingredients.
Reservation
no
Hours vary.
At Sunset
American, European
Ambiance
Family-friendly atmosphere with scenic views
Key Offerings
A diverse menu that's both appealing to families and adventurous diners.
Reservation
no
Open from 12:00 PM - 11:00 PM daily.
Azul
Asian
Ambiance
Family-friendly with a stylish touch
Key Offerings
Variety of Asian dishes served in a vibrant setting, perfect for family dining.
Reservation
no
Dinner served from 5:30 PM - 10:30 PM daily.
Cravings
Casual dining
Ambiance
Relaxed and inviting space for all ages
Key Offerings
Light snacks and casual bites throughout the day.
Reservation
no
Open from 11:00 AM - 7:00 PM daily.
Café México
Mexican
Ambiance
Vibrant café atmosphere open around the clock
Key Offerings
A perfect spot to grab a quick bite or enjoy a beverage any time of the day.
Reservation
no
Open 24 hours daily.
Brasas Grill
Mexican
Ambiance
Family-friendly with a mix of outdoor and indoor seating
Key Offerings
Specializes in grilled favorites for lunch in a lively setting.
Reservation
no
Open from 12:00 PM - 4:00 PM daily.
Location & Nearby Attractions
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
1.5
km
Landmark
Cancun Convention Center
1.5
km
Night club
Coco Bongo
1.7
km
Landmark
Yamil Lu'um Archeological Site
1.3
km
Landmark
Scorpion's Temple ruins
1.3
km
Landmark
Avenida Kukulkan
2.3
km
Museum
Cancun Wax Museum
1.4
km
Beach
Chac Mool Beach
750 m
Aquarium
Interactive Aquarium
1.6
km
Night club
The City Nightclub
1.6
km
Night club
Palazzo
1.8
km
Beach
Playa Marlin
2.1
km
Museum
Museo Subacuatico de Arte
2.3
km
Beach
Playa Forum
1.7
km
Landmark
Forum By The Sea
1.6
km
Shopping Area
Fashion Harbour
1.6
km
Mall
Luxury Avenue
2.4
km
Night club
Daddy'O
1.6
km
Landmark
Museo Sensorial del Tequila
2.3
km
Beach
Mandala Beach Club
1.7
km
Night club
Mandala Nightclub
1.7
km
Park
arte Garden
1.5
km
Mall
La Madonna
1.5
km
Landmark
Playa Lagarto
1.6
km
Gallery
Galeria Balance Cancun
1.9
km
Landmark
Marlin Beach
2.1
km
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
420 m
Shopping Area
Flamingo Mall
500 m
Chetumal Km 36. 5
Water Park at The Grand
410 m
Blvd. Kukulcan
Parque Ventura Cancun
420 m
Restaurants
Pelicanos
240 m
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
340 m
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
470 m
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
340 m
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
460 m
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
420 m
Blvd Kukulkan Km 9
Come'n Eat
420 m
Blvd Kukulcan km 12.5
La Pizza
420 m
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Explore Cancun's Highlights
Top Attractions
Activities
Dining
Entertainment
Museo de Arte Popular Mexicano
6 minutes' walk
Showcases Mexican folk art with engaging exhibits. Great for families and art lovers; interactive elements enrich the experience.
Flamingo Mall
6 minutes' walk
A vibrant shopping destination featuring boutiques, cafes, and entertainment options. Perfect for a leisurely afternoon of retail therapy.
Yamil Lu'um Archeological Site
15 minutes' walk
A scenic ancient Mayan ruin offering stunning sea views. Great for history buffs interested in Mayan civilization.
Cancun Wax Museum
15 minutes' walk
Features lifelike figures of celebrities and historical icons. A fun spot for photos and family entertainment.
Water Park at The Grand
5 minutes' walk
A fun-filled water park with slides and pools; ideal for families seeking adventure. Admission typically required.
Relaxing Beach Yoga
9 minutes' walk
Serene yoga sessions held on Chac Mool Beach. Offers a peaceful escape for unwinding and connecting with nature.
Interactive Aquarium
19 minutes' walk
Features marine exhibits and hands-on experiences. Great for families and kids who love learning about sea life.
Pelicanos
3 minutes' walk
Casual dining with ocean views. Known for fresh seafood and hearty breakfasts. Perfect for families; vegetarian options available.
Bubba Gump
5 minutes' walk
Family-friendly atmosphere with a Southern flair. Famous for shrimp dishes; reservations recommended during peak hours.
Big Fish Seafood Restaurant & Bar
5 minutes' walk
Offers a laid-back vibe with extensive seafood selections. Try the catch of the day; great for group dining.
Coco Bongo
20 minutes' walk
A high-energy nightclub with live performances and themed shows. Popular for nightlife enthusiasts; family-friendly earlier.
The City Nightclub
20 minutes' walk
One of the largest nightclubs in Latin America, featuring international DJs and vibrant dancing scenes. Notable for spontaneous parties.
Getting around beach destinations
City Centre
Cancun16 min
·
10.3
km
Airports
Cancun International Airport (CUN)33 min
·
21.7
km
Isla Mujeres, Quintana Roo (ISJ)42 min
·
27.8
km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort
Questions of the users
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
What does 'additional charges may apply' mean, and what kind of charges should I expect?
10 November 2024
This phrase refers to potential extra costs not included in the all-inclusive package, such as phone calls, certain dining options, or premium services. It's advisable to check for specific details to avoid surprises.
Are all on-site restaurants and coffee cafes part of the all-inclusive package, and is there an airport transportation service available?
22 January 2025
Yes, the all-inclusive package generally covers access to on-site dining options. Airport transportation is offered, but additional costs may apply. Contact the concierge for more details.
Can I check-in earlier than the standard time if I arrive before 3 PM?
5 April 2024
Guests can check in at the front desk anytime, but rooms are typically assigned around 3 PM. If your room isn't ready, you can store your luggage and enjoy the resort facilities.
Is there an airport shuttle service operated by the hotel?
14 February 2025
The hotel does not offer a dedicated shuttle service but can assist in arranging transportation through third-party vendors.
What distinguishes a premium room from standard accommodations?
11 August 2024
Premium rooms typically provide additional amenities, better views, or more space compared to standard rooms. It's best to consult the hotel for specific features.
Are alcoholic beverages available around the clock, and are there any restrictions?
3 March 2025
Alcoholic beverages are included in the all-inclusive package and available throughout the day. However, premium alcohol may incur additional charges.
Are there suites equipped with hammocks, and is this a common feature?
30 November 2024
Many suites at the resort come with hammocks, providing a perfect spot to relax. Approximately 70% of the suites have this feature.
What kid-friendly activities are available for younger guests?
25 December 2024
For children aged 4 to 12, Camp Alltra offers a range of fun activities such as crafts, games, and a splash park from 9 AM to 5 PM.
Can guests smoke on balconies or in rooms, and are there designated smoking areas?
15 January 2025
Smoking is prohibited in rooms and on balconies, with designated areas available outside. A penalty applies for violations.
Is it possible to request cribs or cots for young children during our stay?
18 September 2024
Yes, cribs can be requested at check-in, subject to availability at no extra charge.
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